Session: Navigating the Cancer Journey: How AI is Transforming Care and Connection
Cancer. It impacts millions. The diagnosis alone is overwhelming, and navigating the maze of medical jargon and treatment options can leave patients and caregivers feeling lost. But what if tech could change all that? Enter ACS CARES, the game-changing, AI-powered platform built by CrossComm and backed by the American Cancer Society, that utilizes the latest development in AI and Large Language Models to bridge the gap between people’s stories in a way that feels deeply human and meaningful. By leveraging advanced technologies like natural language processing and AI-driven semantic matchmaking, ACS Cares delivers personalized, context-aware responses and connects users with volunteers who truly understand their experiences. Bonny Morris, PhD, MSPH, RN, VP of Navigation, American Cancer Society and Don Shin, Founder & CEO of CrossComm explore how AI is breaking down barriers, making the cancer experience more navigable, and fostering a community of support through personalized, context-aware technology.
This session will be recorded